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The American Red Cross provides worldwide communications services that keep military personnel and their families in touch during an emergency or other important event.
Using the latest technology, the Red Cross delivers urgent messages around the clock and around the globe, seven days a week, 365 days a year. We also provide social services such as help in coordinating hardship leave, accessing financial assistance, counseling or compiling veteran benefit claims.
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Emergency Communications
When a death, serious illness, birth of a child or another critical event makes communication urgent, the Red Cross can help get an emergency message to a family member in the military. Factual information is communicated to service members and military authorities in an expedient and confidential manner. The information provided aids military authorities in processing emergency leave and extension requests for the service member.
Before You Call
When you call the Service to the Armed Forces, you will need as much of the following information as possible.
Service Member's Full Name
Military Rank
Branch of Service
Date of Birth
Social Security Number (very important)
Full Military Address
Call 828 322 4151 for assistance
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